Frequently Asked Questions
Everything you need to know about your Hope Rings experience.
What materials are Hope Rings made of?
Our rings are crafted from high-quality materials including 925 sterling silver, 14k gold plating, and ethically sourced gemstones to ensure lasting brilliance and durability.
How do I find my correct ring size?
We provide a comprehensive size guide on each product page. You can measure your finger using a piece of string or a flexible tape measure and compare it to our international sizing chart.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If your ring doesn't fit or you aren't completely satisfied, you can return it in its original packaging for a full refund or exchange.
Do you offer a warranty on your jewelry?
Yes, every Hope Ring comes with a 12-month manufacturer's warranty that covers any defects in materials or craftsmanship from the date of purchase.
How should I care for my rings?
To maintain their shine, we recommend removing your rings before swimming, showering, or applying lotions. Clean them gently with a soft, lint-free cloth after wear.